10 Phrases Only Cabin Crew Know

As a passenger, during a flight you might hear the cabin crew using words that you don’t understand or know. Time to decipher the language of cabin crew.



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10 “Doors to automatic and cross-check”

This is when the aircraft is about to leave the cabin crew have to set the door so that the slide automatically deploys if needed in an emergency. Some airlines use “Cabin crew, arm doors” instead. “Doors to manual and cross-check” is said by the senior crew member when the aircraft stops at the stand after a flight and the doors are set by the cabin crew to disarm the slide. The cross-check is when each crew member checks that the other’s door is in the correct position. Alternatively, “cabin crew - disarm doors” is used.

9 Positioning

As in “Tomorrow, I am Positioning to Rome” and is the same as “dead-heading - it means the cabin crew is traveling on an aircraft as a passenger but in uniform and going on to join a flight that they are working on.


8 L1, L2, R1, R2

These are the cabin crew positions on the aircraft and at each door and crew station. The bigger the aircraft the more doors and more positions. So, when the interphone rings, the cabin crew don’t say their name but say their position. L1 would be the senior crew member at the left front door of the aircraft.

7 Pax

Cabin crew tend to shorten words a lot - “pax” is what we say instead of passenger. “We have 185 pax Onboard today” or “Pax in 5C, would like a coffee.”

6 Gosh

Cabin crew go and collect “gash” and even have a “gash cart.” That’s trash or rubbish to everyone else.

Cabin crew use a lot of terminology as well as their own language. Photo: Singapore Airlines

5 Fwd, aft and lav

This is how they refer to the front and back of the aircraft - so “Aft galley” is the galley (or kitchen as normal people would say) at the very back of the aircraft. Lav refers to lavatory, so they might talk about the “fwd lav.”


4 Slam-click

If you are ever called a “slam-click” it means that you don’t like to socialize after a flight - hence the sound of the door and the key in the lock of the hotel room.

3 BKK, SFO, CDG

Cabin crew do tend to talk in airport codes a lot, so when asked where they are heading they’ll normally state the IATA three-letter code instead of the actual city name.

2 Alpha Bravo Charlie

Anyone working in aviation knows the aviation or phonetic alphabet. It is really helpful for clarity when spelling things out whether it’s a name, place or aircraft registration. How often do cabin crew use it - lima, oscar, tango, sierra!

Flight attendants are the most at risk. Photo: Getty Images

1 Dairy fairy

This may be unique to one airline or even a few. After the meal service on a short-haul flight, the cabin crew used to go in to the cabin and serve tea and coffee by hand. The third person, was the ‘dairy fairy’ who would bring out a tray with extra milk, sugar, and stirrers.

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